Just use the app, and go to the order and press dispute, there you can upload images and write text like on the website. 2. HardwareToaster. OP • 2 yr. ago. Unfortunately, this also doesn't work with my image. I have also tried screenshotting the tracking in my phone to eule out the picture being the problem, but it didn't help.

The item arrived and turned out to be defective, but the seller was not cooperating and Aliexpress had to step in. The case was found in my favour, but the refund was sent MINUS what I paid out of the Fast Refund (now "Bonus Account") credit. So out of a $56.42 purchase, I only got a $24.40 refund.
Step 4: Complete the Dispute Form. Step 5: Engage with the Seller. Step 6: Finalize a Resolution. Step 7: Choose a Shipping Method and Print a Return Label. Step 8: Escalate the Dispute (If Needed) Step 9: Agree or Disagree with the Resolution. Step 10: Receive Your Refund or Exchange.
Refund will be sent to your account within 20 working days. 3. Security reason: In order to ensure the safety of your payment, AliExpress will execute a verification process for every order. Some orders may be closed due to potential security reasons, including but not limited to: Scenario A: Coupon/discount has been used already by the same user.
Received it, it did not work. I then opened a dispute and asked for 75 EUR back (Out of the 90 EUR that the watch cost me shipped) considering sending it back with tracking to China would probably cost me a pretty penny. I got Ali Express' proposals back: 45 EUR Refund or Return goods and Full Refund for 90 EUR but then I have to pay for
The first response was AliExpress accepting my evidence and proposing a full refund, so of course, I accepted it. The next day the seller gave me a proposal - no refund, asking for more evidence. I thought my original evidence was good enough(I don't know what more I can show them) so I rejected it, besides I had already accepted AliExpress's Just reject the offer if it doesn't suit with you and Aliexpress will step in if you don't meet an agreement and decide - based on your video evidence it's clear the dispenser isn't working, unless it has an option to turn of the dispenser, but not the display. I got a full refund granted by Aliexpress yesterday
how to get aliexpress refund
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